Satisfaction study serves as a consistent dialogue between staff and the organisation. The survey helps identify the strengths and development needs of an organisation. Having a better idea of expectations, the organisation can set goals that support its balanced development as well as the commitment and loyalty of its employees.

To collect data for job satisfaction survey, we use a questionnaire that serves as a confidential channel for the staff to express their honest and straightforward opinion. This promotes trust in the survey, which in turn encourages employees to contribute their opinion.

The more variety in the topics included, the more detailed information we can present about the working environment, units and different staff groups.

To carry out the survey efficiently, the service provider needs to know the organisation well, in order to cover all topics that are important for both the staff and the organisation.

360 degree feedback is a popular method for studying the competences of managers and specialists in an organisation. During the survey, the peers, direct reports and manager are asked to give feedback to an employee, while the self completes a similar questionnaire. The survey helps pinpoint the performance strengths of managers and specialists, their development needs, as well as discover hidden resources that can be put for good use for the success of the organisation.

360 degree feedback supports the evolvement of a fruitful dialogue between the manager and the self, and addresses the strengths and development needs. In the long run, the survey helps shape open and development-oriented organisation culture.

To collect feedback, a questionnaire is compiled in cooperation with the customer to cover competences necessary for the duties of the self. It is possible to rely on the competence model already used in the organisation, and if necessary, add questions to address competences specific to the organisation.

In the tests intended for specialist positions, the result is compared to the average of the population, in the tests intended for managers or in specialised tests, to that of managers or a specific group in similar tests. Our measures can also be used to test your English skills.

We offer a personality inventory and mental ability scale for assessing people for specialist and managerial positions

-        Personality Inventory NEO-TRI/2  for specialists  /  Personality Inventory for Managers MPI

-        Mental Ability Scale for specialists  VVS /  Mental Ability Scale for managers MMAS

-        Visual Speed and Accuracy test for specialists

Special tests

Of special tests, we offer for for use the Spatial Ability Scale RVS that is suitable for identifying potential in working in technology and IT. The data collected during the standardisation of the test confirm what has already been established by research: namely, that people working for science, technology, engineering and mathematics are characterised by a higher level of spatial abilities compared to others. The results of the test are generated in comparison with a norm group consisting of IT and technology specialists.

Language tests

Tripod-ENG comprises four tests to assess different aspects of proficiency: understanding written text, understanding oral text, the ability to write or to speak in English.

The tests developed by Tripod for counselling purposes can be used when selecting suitable curricula or career options in career or psychological counselling. The tests have been standardised on norm groups comprising Estonian school children and adults. The tests can be taken in Estonian and Russian. We will keeo the results for five years.

To administer the tests independently, a user is required to attend the test user training and obtain a licence. A licence is issued personally and for two years to those who pass the training. The holder of the licence is entitled to administer Tripod tests, interpret their results and give feedback to test takers. A licence can be extended for another period.

Options for using tests

Professional asessment services using Tripod tests are available for a variety of options:

• assessment of candidates during recruitment and selection;

• selection of participants to a development programme - often used for identifying management potential or discover talent;

• finding management potential in a pool of employees - for planning development activities and promotions;

• assessment for problem solving - when an employee makes little progress but underlying causes cannot be identified by other methods, such as an interview;

• career counselling in an organisation - to help the staff map their strengths, abilities and skills. We also conduct interviews for identifying motivation, work interests and values as well as for drafting career plans.

We offer a variety of seminars to organisations for providing information about tests as well as for additional training and supervision of licensed test users. We also design and organise seminar based on specific customer needs - for example, concerning assessment of managers or IT professionals.

We offer full service - together with the customer we map the search profile, contact potential candidates, interview and test them. You can find more detailed information about assessment here. We present three to five candidates who match the search profile best, followed by obtaining references for the final candidates. Depending on the profile, we use executive search, database search or publicly advertised search. If necessary, we combine the methods for a better outcome.

In executive search, we first map the areas where we can find suitable candidates for the customer as agrees.  We usually include candidates who already work for a similar organisation. We contact them and provide information about the vacancy.

In database search, we look for suitable candidates from various public databases (e.g. LinkedIn, CV-Online, among our own pool of contacts). we contact candidates who have published their CV and this way shown their interest to receive job offers.

In publicly advertised search, we search among the candidates who have responded to the job ad. We publish the job ad in the print and/or online media agreed with the customer. Information about the job can be shared in newspapers, job portals, newsletters of professional organisations or communicated for example as an article (content marketing).

Based on our experience, we can recommend the best solutions. We discuss opportunities with the customer in every search adn select the channels that deliver the message straight to the target audience.  Unlike in database search, publicly advertised search also targets candidates who are not on the lookout for a new career opportunity.

What is coaching? As one of our clients put it, coaching is quality time spent with yourself to think about life, work and plans for the future. To discover new opportunities, take a fresh look at things and go on with new-found energy.

Coaching is a structured conversation that has a clear goals and in the course of which we will assist you or your team in:

• mapping important topics or development needs, a current situation in an area
  
• identifying the desired change or prospect
  
• setting thoroughly planned goals
  
• identifying strengths and resources
  
• drafting action plans
  
• finding new energy and motivaton to keep going in the chosen direction
  
• releasing resources for creativity and fresh solutions
  

A coach works to support a person to achieve what he/she wishes to achieve, and even more. Coaching can be useful in elaborating certain skills or copetences, or working on beliefs and values. Coaching can mean just one meeting but more often it is a process expanding over three to six months or up to one year. Over that period, we will commit to assisting you in implementing the desired change and solutions.

Individual coaching can lead to:

• greater awareness of yourself, your wishes and needs
  
• more energy and inspiration to implement change
  
• clearer goals
  
• more self-confidence
  
• more enjoyable work
  
• achieving the desired outcome

What is coaching for a team? Above all, it often means looking into a mirror - who we are, what we do and where we are heading? What encouranges and inspires us? What wears us down? What are our stengths? What are our stumbling blocks? What kind of dreams we have and how can these be made a reality?

Team coaching can lead to: 

• more clarity and better understanding of a situation
  
• better relations between peers and managers
  
• improved use of team resources (abilities, knowedge, skills)
  
• greater staff dedication
  
• more joy of work
  
• achieving the goals set and even more

We design and conduct an array of training sessions depending on customer needs. As a rule, the training programmes are tailor-made, i.e. we first identify particular needs and then raft our vision of how to respond to these needs.

If you wish to start using the tests offered by Tripod in recruitment or counselling, please refer to test user training.

We organise various seminars and workshops regarding all our competences, such as using tests for recruitment, e-recruitment, 360 degree feedback, job satisfaction survey, etc.

We increasing rely on group coaching approach that empowers the attendants to set their own development goals, become more aware of their strengths, learn from experience and master their own development process.

We use a large pool of creative and active methods for a better and more efficient outcome.

We have provided training sessions in the following areas:

• evaluation interviews
  
• career counselling
  
• recruitment
  
• cooperation skills
• management through coaching
  
• creative methods in counselling